Privacy Policy

GRACOCEM respects the privacy of its users and is committed to protecting the personal data they provide to GRACOCEM. In general, users can browse the GRACOCEM website without providing any personal information. The collection and processing of personal data occur only when necessary for GRACOCEM in relation to the execution of services requested by the user, or when the user voluntarily decides to provide their personal data. In such cases, this privacy policy explains the methods and nature of the collection and processing of the user’s personal data. GRACOCEM processes the personal data provided by users in compliance with the applicable law.

Collection of Personal Data

Personal data refers to any information that can be used to identify an individual, company, or other entity. Examples include, but are not limited to, name and surname, email address, mailing address, other physical contact details, and other information necessary to contact the user, job title, date of birth, gender, occupation, business activity, personal interests, and any other information required to provide the services requested by the user.

Browsing the GRACOCEM website is done anonymously unless the user has previously specified that they would like GRACOCEM to remember their registered login information. GRACOCEM does not collect user data automatically, including email addresses. GRACOCEM records the user’s IP address (Internet Protocol, i.e., the Internet address of the user’s computer) to get an idea of which areas of the site the user visits and for how long, in accordance with the current data protection laws. Like many other service-oriented websites, GRACOCEM’s website may use a standard technology called “cookies” to collect information on how users interact with the site. For more details, users are invited to consult the “Cookies” section below.

GRACOCEM collects personal data when users register with GRACOCEM to create an account necessary to access certain GRACOCEM products or services. Registration is required for actions such as leaving comments on news, requesting certain emails, joining mailing lists, or whenever users, for any other reason, provide their personal data to GRACOCEM.

GRACOCEM uses this information only when it has been legitimately collected, in accordance with this Privacy Policy and in compliance with applicable laws.

Disclosure of Personal Data

GRACOCEM will not disclose users’ personal data to third parties without the user’s consent.

If the user decides to provide GRACOCEM with personal data, GRACOCEM may share it within the GRACOCEM organization or with third parties providing services to GRACOCEM, but only with those who need to know such information in the course of their duties, and when necessary, with the user’s permission.

Cookies

A cookie is a small text file that certain websites send to a user’s hard drive when they visit the site. A cookie may contain information such as a user ID used by the site to track the pages visited, but the only personal information a cookie can contain is that which the user provides. A cookie cannot read data from the user’s hard drive or other cookies created by other sites. Certain areas of GRACOCEM‘s website may use cookies to track users’ browsing habits. GRACOCEM uses cookies to gauge the usefulness of the information it provides to its users and to check the effectiveness of the site’s navigation structure in supporting the user to obtain that information.

If users do not want to receive cookies while browsing GRACOCEM‘s site, they can set their browser to warn them before accepting cookies and refuse cookies when the browser alerts them to the presence of cookies. Users can also refuse all cookies by disabling them in their browser, though doing so may prevent them from fully benefiting from GRACOCEM‘s website. In particular, users may be asked to accept cookies to perform specific actions on GRACOCEM‘s website. However, users do not need to accept all cookies to use or navigate many areas of GRACOCEM‘s website, except in cases where access to specific GRACOCEM web pages requires registration and a password.

Purpose and Methods of Processing the Collected Data

GRACOCEM processes the user’s personal data for the following general purposes: to fulfill requests related to specific products or services, to personalize the user’s visit to the site, to update the user on the latest news about GRACOCEM services or other information that GRACOCEM believes might interest the user, and to better understand the user’s needs and provide better services. The processing of personal data by GRACOCEM for the above-specified purposes is carried out in accordance with current data protection laws.

Scope of Communication and Dissemination of Personal Data

Users’ personal data is not disclosed outside of GRACOCEM without the user’s consent, except as specified below.

Within the GRACOCEM organization, data is stored on controlled servers with limited access, in compliance with current data protection laws.

GRACOCEM may disclose users’ personal data to third parties in the following cases: when the user has given consent to the disclosure; when the disclosure is necessary to provide the product or service requested by the user; when the disclosure is necessary to third parties working on behalf of GRACOCEM to provide the product or service requested by the user (in this case, GRACOCEM will provide only the necessary information, and these third parties are prohibited from using the data for any other purpose); or to provide the user with information GRACOCEM believes the user may be interested in receiving from GRACOCEM.

User Rights; User Account

To request the deletion of their account or any other personal data, users can send an email to the following address: info@gracocem.com.

Data Security

GRACOCEM takes all physical, electronic, and organizational security measures required by current law. While GRACOCEM does everything reasonably possible to protect users’ personal data, it cannot guarantee the complete security of data transmitted by users. Therefore, GRACOCEM strongly encourages users to take all necessary precautions to protect their personal data when browsing the Internet. For example, users should ensure that they are using a secure browser.

Third-Party Sites

GRACOCEM‘s website may contain links to other sites. GRACOCEM does not share users’ personal data with these sites and is not responsible for their privacy practices. GRACOCEM encourages users to review the privacy policies of these third-party sites to understand how their personal data is collected and processed.

Changes to the Privacy Policy

GRACOCEM may update this Privacy Policy from time to time. If GRACOCEM makes substantial changes to how it processes users’ personal data, it will inform users by posting an appropriate notice on its website.

Questions or Suggestions

For any questions or concerns regarding the collection, use, processing, or dissemination of personal data, users can send an email to the following address: info@gracocem.com.